Managed Services

We put the PRO in VeraPro

Being PROactive with our remote monitoring tool, ensures your software is updated outside of regular business hours. We keep your business up and running so you can maximize your time and limit your costs.

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Managed-Services

WORKSTATION MANAGED SERVICE LEVELS

Silver

Gold

Antivirus Malware Protection
Green Checkmark
Green Checkmark
Windows Security Patches and Updates
Green Checkmark
Green Checkmark
8x5 Help Desk Access (2hr SLA)
Green Checkmark
Green Checkmark
Third Party Vendor Engagement
Red Checkmark
Green Checkmark
Unlimited Remote Help Desk Support
Red Checkmark
Green Checkmark

SERVER MANAGED SERVICE LEVELS

Silver

Gold

Anti-Virus/Malware Protection
Green Checkmark
Green Checkmark
Windows Security Patches and Updates
Green Checkmark
Green Checkmark
Proactive Management & Alerting for Servers and Resources
Green Checkmark
Green Checkmark
8x5 Help Desk Access (2hr SLA)
Green Checkmark
Green Checkmark
Third Party Vendor Engagement
Red Checkmark
Green Checkmark
Unlimited Remote Help Desk Support
Red Checkmark
Green Checkmark

EMAIL MANAGED SERVICE LEVELS

Silver

Gold

365 Email Hosting Services
Green Checkmark
Green Checkmark
Advanced Email Protection & Backup
Red Checkmark
Green Checkmark

WORKSTATION MANAGED SERVICE LEVELS

Antivirus Malware Protection
Green Checkmark
Windows Security Patches and Updates
Green Checkmark
8x5 Help Desk Access (2hr SLA)
Green Checkmark
Third Party Vendor Engagement
Red Checkmark
Unlimited Remote Help Desk Support
Red Checkmark
Antivirus Malware Protection
Green Checkmark
Windows Security Patches and Updates
Green Checkmark
8x5 Help Desk Access (2hr SLA)
Green Checkmark
Third Party Vendor Engagement
Green Checkmark
Unlimited Remote Help Desk Support
Green Checkmark

SERVER MANAGED SERVICE LEVELS

Antivirus Malware Protection
Green Checkmark
Windows Security Patches and Updates
Green Checkmark
Proactive Management & Alerting for Servers and Resources
Green Checkmark
8x5 Help Desk Access (2hr SLA)
Green Checkmark
Third Party Vendor Engagement
Red Checkmark
Unlimited Remote Help Desk Support
Red Checkmark
Antivirus Malware Protection
Green Checkmark
Windows Security Patches and Updates
Green Checkmark
Proactive Management & Alerting for Servers and Resources
Green Checkmark
8x5 Help Desk Access (2hr SLA)
Green Checkmark
Third Party Vendor Engagement
Green Checkmark
Unlimited Remote Help Desk Support
Green Checkmark

EMAIL MANAGED SERVICE LEVELS

365 Email Hosting Services
Green Checkmark
Advanced Email Protection & Backup
Red Checkmark
365 Email Hosting Services
Green Checkmark
Advanced Email Protection & Backup
Green Checkmark

Our approach to IT brings the strength and experience from industries across the public sector, state and local government, education and healthcare.

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